Terms of Service

Effective Date: July 2026

Welcome to Nafas Couture. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Nafas Couture is a luxury fashion maison offering handcrafted, made-to-order garments. By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products

Each Nafas Couture piece is handcrafted and made to order. As a result:

• Slight variations in color, embroidery, or finishing may occur due to the handmade nature of our garments.

• Product images are intended to represent the design as accurately as possible, but colors may vary depending on your screen or device settings.

• We reserve the right to modify or discontinue products without notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Pricing or typographical errors

• Suspected fraudulent activity

• Payment authorization issues

• Product availability

If your order is cancelled after payment has been processed, you will receive a full refund.

4. Pricing and Payment

All prices are displayed in the currency selected on the website and include or exclude applicable taxes as indicated at checkout.

Payment must be completed before production begins. We accept the payment methods displayed during checkout.

5. Production and Delivery

As all garments are made to order, production times vary depending on the collection and craftsmanship required.

Estimated delivery dates are provided for guidance only and are not guaranteed. Nafas Couture is not responsible for delays caused by customs authorities, shipping carriers, or circumstances beyond our reasonable control.

6. Shipping

Risk of loss and ownership transfer to the customer upon delivery to the shipping address provided during checkout.

Customers are responsible for ensuring that delivery information is accurate.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge that you have read and accepted that policy.

8. Intellectual Property

All content on this website—including designs, photographs, videos, logos, trademarks, graphics, text, and other materials—is the exclusive property of Nafas Couture or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Submit false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nafas Couture shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

13. Contact

If you have any questions regarding these Terms of Service, please contact Nafas Couture through the contact information provided on our website.